I don’t generally talk much about Walmart on this site but I know some of you probably went to take advantage of their one hour guarantee on certain items. As long as you were in line you were guaranteed to receive an item. If they were out of stock you got a card that you have to go online and register to get your item.
There the issues begin.
Their Facebook page has lit up like a tree with complaints.
A wonderful blogger has posted this advice for you that I am taking verbatim from her site:
From what I’m understanding, many people can’t get through to the site to register their Guarantee Cards. This is most likely due to the sheer massive number of website visitors that the website is currently getting. Thousands of people most likely rushed home to register Walmart 1-hour In Stock Guarantee cards right away. Most websites simply can’t handle this influx of traffic all at once.
If you’re met with a waiting page, you have a couple of options. You can wait for the page to refresh every 30 seconds, or you can simply wait until the traffic dies down a bit. My advice would be to wait until tomorrow if you’re having problems registering a Walmart 1-hour In Stock Guarantee Card. Remember – you have until 11:59 PM on Sunday, December 1st to register your card.
Another problem some people have run into involves choosing different colors on the Beats By Dre headphones. According to a comment on the Walmart Facebook page, this is a known problem, and they were working on getting it fixed. If you’re having this problem, try clearing your browser cache, restarting your browser, and trying again. Don’t order, however, until you’re given a color option.
Some people also seem to be having problems with invalid or inactive Guarantee Cards. If you get this message, it could mean that your Guarantee Card was not activated properly at the register. If you’re getting this message, try contacting the store where you purchased the card. They may ask you to bring in the card as well as your original cash register receipt to correct the problem.
If these problems continue for much longer, one would think that Walmart would at least extend the registration deadline. However, I’m thinking that most of these problems will correct themselves as the traffic to the website slows down, and all of the bugs and glitches are worked out.
If you still have questions, you can read through the 1-hour In Stock Guarantee FAQ on the Walmart website. You’ll also find a phone number to the Customer Service team who should be able to assist you further.
Hopefully all of the problems registering the Walmart 1-hour In Stock Guarantee Cards clears up soon.
Thank you so much Common Sense With Money!